Privacy Policy

1. Introduction

Welcome to Rotapyu.com. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our clothing repair and tailoring services.

By accessing or using Rotapyu.com, you agree to the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

2. Information We Collect

We collect several types of information from and about users of our website, including:

• Personal Identifiers: Name, postal address, email address, telephone number, and other similar identifiers necessary for providing our tailoring services.
• Transaction Information: Details about products or services you have purchased or inquired about, including order history and preferences.
• Measurements and Specifications: Body measurements, garment specifications, and other information necessary for clothing alterations and tailoring.
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
• Usage Data: Information about how you use our website, products, and services.

3. How We Collect Your Information

We collect information through:

• Direct Interactions: Information you provide when filling out forms on our website, corresponding with us, placing orders, or requesting services.
• Automated Technologies: As you navigate through our site, we may automatically collect technical data using cookies, server logs, and similar technologies.
• In-Person Interactions: Information you provide during in-person fittings or consultations at our physical locations.

4. How We Use Your Information

We use your personal information for the following purposes:

• To provide and maintain our services, including processing orders and managing your account
• To fulfill specific requests, such as creating or altering garments according to your specifications
• To improve our website, products, and services
• To communicate with you about appointments, orders, or customer service issues
• To send you updates about our services, special offers, and promotions (with your consent)
• To comply with legal obligations
• To protect our rights, property, or safety, and that of our customers or others

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

In some circumstances, we may anonymize your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

6. Data Security

We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way. We limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

7. Your Data Protection Rights

Under the General Data Protection Regulation (GDPR) and other applicable data protection laws, you have certain rights regarding your personal data, including:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us through the contact information provided in this policy. We will respond to your request within 30 days.

8. Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.

We use cookies for the following purposes:

• To enable certain functions of the website
• To provide analytics
• To store your preferences
• To enable advertisement delivery, including behavioral advertising

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.